Winnipeg Dodge Chrysler Jeep Ram Fiat in Winnipeg, MB Closed now

Reviews about Winnipeg Dodge Chrysler Jeep Ram Fiat

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  2019-10-04, by Shan goebel
  Today is the first time that I can say I am very happy with the service I received from this dealership. I want to thank Geraldine Bernal ( service advisor ) and Kerry Adams ( service manager ) for the outstanding service. I had to take my Jeep in for an oil leak in the front struts, hoping it was on warranty, and unfortunately it was not. Further inspection, a leak in the oil cooler was detected and that was on warranty. I was questioning the advisor about charges for the inspection, and explaining the bad experiences at this dealership that I have had, and avoided it like the plague. Geraldine was very patient and listened to me about my concerns. She called the service manager and explained the situation. I couldn’t believe it, he listened and went on to take me to my car, showed me the problem, and didn’t talk down to me. Bringing my car in for warranty work only, my vehicle was never washed after service, and it was today. I had a positive experience today. New management makes a huge difference Thank you for the great service, you went above and beyond. Shout out to the shuttle drivers, courteous and polite.